SMS Privacy Policy

Introduction

This SMS Privacy Policy (the “Policy”) applies to the text message service (the “SMS Service”) provided by Doodie Calls, LLC (“Doodie Calls”). The SMS Service communicates delivery and service updates to customers and responds to customer inquiries via SMS. By subscribing to or using the SMS Service, you agree to the collection, use and disclosure of your information in accordance with this Policy.

Collection of information

Doodie Calls may collect information such as name, phone number and any other information users choose to provide through the SMS Service. This information is collected to provide the SMS Service to the customer.

Types of SMS communication

If you have consented to receive SMS messages from Doodie Calls, you may receive messages about:

• Delivery and service updates
• Responses to customer service inquiries
• Appointment or scheduling reminders
• Important company notifications
• Emergency alerts during events or weather-related issues

Sharing of collected information

Doodie Calls does not sell, trade or rent customers’ information to others. SMS opt-in data and phone numbers collected for SMS are not shared with any third party or affiliate company for marketing purposes. We may disclose information only as required by law or with your explicit consent.

How to opt in

• Submitting an online form
• Checking the SMS consent box on service request forms
• Texting a keyword to initiate contact

How to opt out

You can opt out of SMS messages at any time by:

• Replying “STOP” to any SMS message you receive
• Calling us at (813) 502-0796

After opting out you will receive a final confirmation message and no further SMS messages unless you re-subscribe.

Help

If you have issues with our SMS service, reply “HELP” to any of our messages or call (813) 502-0796.